technoluxor

Privacy Policy

Last updated: 15th January 2026

Data Controller Information

TechnoLuxor S.A. (registration number 913785246) is the data controller responsible for your personal data. We are committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR) and applicable data protection laws.

Our registered office is located at Avenida Almirante Reis 232, 1056-954 Lisbon, Portugal. For any privacy-related enquiries, you can contact us at privacy@technoluxor.pro or by telephone at +351 214 196 086.

Data Collection

We collect personal data that you voluntarily provide to us when using our services. The data we collect includes information you provide through our contact forms, email communications, and service enquiries. This may include your name, email address, telephone number, restaurant details, and specific requirements related to waitlist management software.

We also automatically collect certain technical information when you visit our website, including your IP address, browser type, operating system, referring website, pages viewed, and time spent on our site. This data collection helps us understand how our website is used and improve our services.

How We Use Your Information

We use of your data is based on legitimate business interests and your consent where required. The personal information we collect is used to provide our restaurant technology consultancy services, respond to your enquiries and requests, send you relevant information about our services, analyse and improve our website and services, and comply with legal obligations.

We may also use your information to send you marketing communications about our services, but only where you have given your consent or where we have a legitimate interest to do so. You can opt out of marketing communications at any time.

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use and how to manage them, please refer to our Cookie Policy.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers who assist us in operating our website and conducting our business, such as email service providers and analytics platforms. These service providers are bound by confidentiality agreements and are only permitted to use your data for the specific purposes we authorise.

We may also disclose your information if required by law, to protect our rights or the rights of others, or in connection with a business transfer or merger.

Data Security

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security of your data.

Your Rights

Under GDPR, you have several rights regarding your personal data. You have the right to access your personal data and receive information about how we process it. You can request correction of inaccurate or incomplete personal data, request deletion of your personal data in certain circumstances, and object to or restrict the processing of your personal data.

You also have the right to data portability, allowing you to receive your personal data in a structured format and transmit it to another controller. If you have given consent for processing, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us at privacy@technoluxor.pro. We will respond to your request within one month of receipt.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Contact information and service enquiries are typically retained for three years after our last interaction, unless you request earlier deletion.

Website analytics data is retained for 26 months, and marketing data is retained until you withdraw consent or opt out of communications. We regularly review our data retention practices to ensure we only keep data for as long as necessary.

International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA) where our service providers are located. When we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions by the European Commission.

Children's Privacy

Our services are not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete that information promptly.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "last updated" date.

Contact Information

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:

You also have the right to lodge a complaint with the Portuguese Data Protection Authority (CNPD) if you believe we have not handled your personal data in accordance with applicable law.